For our updated Covid-19 Policies and Procedures, please click here.
For information on our Cancellation Policy or if you are a New Guest, please click here.



We are excited to re-introduce online booking for our Nanaimo location!
Our business has had to pivot in many ways over the last few years, and as such, we have reconstructed our online booking platform. Our goal was to create a smoother experience for guests, with the added confidence that the correct services will be booked for our salon team.

Colour and technical salon services have evolved at a rapid rate – it’s what we all love about this industry!

To support that, keeping up with trends and new techniques required a new direction when offering guests the ability to schedule their own appointments on their own time.

Our new approach to booking colour/chemical salon services online focuses on the amount of time needed instead of requiring exact services to be booked.

“Salon Experience Blocks”, from numbers 1-6, may be selected when scheduling an appointment online.

These blocks can encompass a number of salon service treatments, and takes the guesswork out of knowing the specific services you may need for your next appointment.

Please note that there are no prices listed with block times as they will vary with each guest, stylist, and the services performed. Salon Experience Blocks are for the convenience of booking online, and do not have a specific dollar amount associated with them. Your service provider will curate your personalized ticket based on a combination of the services performed and the product used. Please see our base prices here for more information. 

Not sure which block of time is right for you?
Review our Salon Experience blocks here before booking online, and select a larger salon block time to ensure we have enough room to accommodate your needs. Your stylist will then direct you on the correct amount of time to book your follow up appointment as!

Each of our New Talent Stylists are available to be booked online!
Due to the extremely curated nature of our Experienced/Advanced/Creative Stylists schedules and services, not all stylists are open for online booking. 
If you are unable to book in with your preferred stylist online, please contact our front desk team and review our salon team bios here for more information.

Our spa services are not affected by this change, and can continue to be booked as usual!
Due to the extremely curated nature of some of our spa team’s services and schedules, not all spa providers are open for online booking. 
If you are unable to book in with your preferred spa provider online, please contact our front desk team and review our spa team bios here for more information.

Click here for more information on what services are included in our Salon Experience Blocks!

Please note that online booking is reserved for current guests. If you are a New Guest, online booking is not available.
Please click here for our policies and procedures, and contact our front desk to schedule your first appointment!
Once you have had your first appointment with us, we are happy to guide you in scheduling your future appointments online. 




For Nanaimo please call 250-716-9916, Parksville 250-248-2000 or email us at nanaimo@houseofkiyo.com


Hours of Operations


Monday 9:00am – 5:00pm

Tuesday  9:00am – 6:30pm

Wednesday/Thursday 9:00am – 8:00pm

Friday 9:00am – 6:30pm

Saturday 9:00am – 4:00pm




Tuesdays 9:00am – 5:00pm

Wednesdays 9:00am – 5:00pm

Thursdays 10:30am – 7:30pm

Fridays 9:00am – 5:30pm

Saturdays 9:00am – 5:00pm


With Kiyo’s Referral Program, you can score amazing deals just by spreading the word about your favorite stylist or esthetician. In addition, you can help your friend, neighbour, baker, yoga instructor or dog walker save money off their first service at Kiyo! Sound intriguing?

Ask your stylist for more details

Book your next


online at: