Client Loyalty Program

After over two decades of business, we are always trying to find new and fabulous ways to thank our clients and to give back to them as much as they give to us. Our Client Loyalty Program is built on a point system, where clients earn points just by having regular services, purchasing their favourite products, or even by purchasing gifts for their friends and family! Here is how our Client Loyalty Program works.

Clients receive:





for each dollar spent on products, including sale items.  for each dollar spent on salon or spa services.

As of February 1, 2023

You can redeem your points to save up to 30% off of your regular priced retail purchases!
Ask your Kiyo Service Provider or Concierge about how many points you have on your account, and how much you can save off of your next purchase.

Points are non-transferrable and have no cash value.
Points cannot be combined with any other offer or discount – valid only on regular retail priced items.
Points do not expire.
Loyalty Points and offers are subject to change without notice.

Hair Donations

The team at Kiyo truly believes in lending a hand in any way we can, and since hair is our main medium, we believe in using it to help others! Kiyo donates all usable hair to Eva & Co., a Vancouver based company working directly with BC Children’s Hospital, providing wigs at no cost to BC’s youngest cancer patients. Any individual who wishes to donate his or her hair will receive a complimentary haircut with a Level 1 or 2 Stylist. Hair donation guidelines:

Hair must be clean, dry, and not swept off the floor

  • All donated hair must be at least 10” in length
  • Hair cannot be chemically processed in any way (color, perm, or bleach)
  • Hair should be bundled in a ponytail at one end

If you are interested in donating hair to cancer, please inform the front desk prior to your appointment. We do the cutting, caring for, and delivering of donated hair. All it takes to make a donation is some extra hair and an appointment! It takes 12 hair donations of unprocessed hair and approximately $1200.00 to craft a single, hand-sewn wig, so every single donation helps.

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