Kiyo Nanaimo Salon & Day Spa adheres to the most stringent hygiene and sanitization standards and practices, going well above and beyond the government regulations. As sanitization is a major concern in our industry, it is imperative that our standards are in place for the health and safety of our guests and employees. Outlined below are a few of our polices and practices:
In the Salon:
We use medical grade sterilizer and disinfectant (Accel) on our scissors, clippers, tools and brushes. We also have daily and weekly sanitization standards in place for all areas of the building.
In the Spa:
We never double dip our wax or sugar! We use disposable, one-time use bamboo sticks to retrieve wax or sugar from the pot, which diminishes the opportunity for bacteria to grow.
Stainless steel implements are scrubbed, disinfected and sterilized with medical grade sterilizer and disinfectant (Accel).
We never reuse anything that cannot be sterilized such as orangewood sticks and buffer blocks.
Gloves are worn by estheticians for pedicures and certain waxing and facial procedures.
One time use paper is used on our beds during certain hair removal services.
Pedicure basins are scrubbed and soaked with medical grade disinfectant and sterilizer after each use.
We do not have “Spa Chairs”. Spa chairs and whirlpool type footbaths are a breeding ground for Mycobacterium fortuitum, which is a fast growing bacteria that causes boils and scarring on the legs.
Kiyo believes that all feedback is good feedback. We feel that it is extremely important to have you leave feeling that you were given the best treatment possible. If you feel your expectations have not been met in any way please let us know, we would love the opportunity to make things right.